Küffer Elektro-Technik AG (KETAG) in Kirchberg, near Bern, employs around 35 people, including men and women from different age groups. As an implementation partner in the field of drive engineering, the company was involved in the research and development of a “predictive maintenance” solution for a Swiss Post parcel center.
As part of the pilot for the Toolkit: Women & Diversity in Innovation, KETAG set itself the goals of strengthening internal communication as well as to attract and develop diverse talent by being an attractive employer. To assess satisfaction and the need for action regarding internal communication, the company surveyed its employees in which almost the entire workforce participated. Particularly the questions in an open format allowed employees to contribute their ideas for improving the flow of information or regarding working conditions. This showed, for example, that there is still room for improvement, particularly in interdepartmental communication. Some employees also expressed a desire for more flexible working hours. The results were presented to the management, which drew up specific measures from the survey findings and passed them on to line managers for implementation.